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Clarity & the New England Patriots – what do they have in common?

Written by:  Tim Saumier, CEO

Let me start this conversation by saying I’m not a Patriots fan. In fact, they are considered the enemy to my lowly Miami Dolphins who have brought nothing but disappointment for two decades running. While the Patriots may be the enemy I have an enormous amount of respect for the leadership and their process. patriots5Yes, they’ve been criticized over the years for filming others practices, deflating footballs, etc. but the reality is their leadership has built a culture of excellence for two decades running. I remember when Drew Bledsoe went down in the second game in 2001 with an injury. My first thought was ouch – my second thought was we may have a shot with Bledsoe gone because they are putting in this unknown quarterback drafted in the 6th round from Michigan named Tom Brady. Even after starting the year 0-2, this no-name steps up and carries them to the Super Bowl Championship and the end of the Drew Bledsoe era.

Earlier this year, Brady was suspended for the first four games of the regular season, up steps the #2 quarterback Jimmy Garoppolo (who?) and they win their first two games. He gets injured in game two and up steps the #3 quarterback Jacoby Brissett (who?) and they go 1 – 1 with him. Tom Brady comes back in game 5 and wins. Now they are 5-1 and arguably one of the strongest teams in the NFL.

So what is it they have that allows them to keep performing at a high level regardless of injuries, distractions (think Aaron Hernandez), etc.? 

The conversation above is centered around quarterbacks but reality is they’ve had injuries and distractions across the board but for some reason they keep winning. The Pats have 124 wins over the past decade (#1 in the NFL and 20 more than the second team – Indianapolis). It starts with Leadership – Robert Kraft at the helm of the Patriots and his head coach Bill Belichick who joined the Pats in 2000. patriots3These two gentlemen are the clear leaders (not the players). They have established a culture of team first and have put a system in place where average players perform way above their individual capability. Tom Brady is a great quarterback because he plays within the New England Patriots system. Could he play elsewhere? Yes he could but the question is whether he would be as effective. I highly doubt it.

So what is it they have? 1) Clear leadership – Kraft & Belichick 2) Clear Systems & Processes 3) Clear Culture – you join the patriots they don’t join you 4) Clear role definition – everyone has a role to play. Yes they have talent but it’s the talent that fits their culture & their schemes – not the other way around. Corporations talk about talent like it’s the magic recipe to fixing everything. patriots4It doesn’t hurt to have talent on the team but without Clarity of Leadership, Systems, Processes, Culture, & Role Definition, it is pretty hard to be win as a team.

I’d appreciate your thoughts even if you don’t like football.

You can find me on LinkedIn and at Twitter you can find me at @timsaumierTI.  Also, you can learn more about TYGES at www.TYGES.com, on Twitter @TYGESInt, or here on our blog.

Our mission is simple:

We’re here to make good things happen to other people.

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Chief Talent Officer?

Written by:  Tim Saumier, CEO

Back in May I introduced something called the Integrated Talent Chain (ITC) and have written about different aspects of it through a five part series (Part I, Part II, Part III, Part IV) over the past few months. This final commentary on the ITC is centered upon the true process owner. Something I like to call the Chief Talent Officer. Taking you back a month ago: I was putting the final touch-up of part four when a client reached out requesting our assistance in recruiting a VP of Human Resources. The irony of this is they wanted to hire a non-traditional HR professional to be the right hand of one of their divisional president’s. They got to this place after admitting they had a misstep in the previous hire.trip The reality was they hired a traditional HR professional expecting them to do something they were not trained or wired to complete. They hired what most of us would expect in an HR professional while the competencies/expectations of the new hire were quite different. They needed someone who will provide a much greater focus on the overall business. Someone who will bring true strategic input and execution as well as process orientation. They ultimately want someone that has owned a P&L and can be the bridge between the strategy and the people who execute the strategy. This is a good first step to moving towards hiring the ITC process owner.

I’ve had a few people tell me that I’m bashing HR professionals. That is not my intent. I do believe there are some wonderful HR professionals out there but what I’m describing is not an HR role but rather a new type of role – Chief Talent Officer (CTO) who owns the entire process and is the ultimate “poster child” when it comes to representing the employment brand both to existing associates as well as those you are recruiting. They are outgoing, gregarious, and have a true understanding of the business and the impact that an engaged associate, or for that matter a disengaged associate, can have on the business. Most HR professionals I know are good at administering policy versus capturing the hearts of people that lead to business results and associate satisfaction.

We as a society have tried to turn these people in to something they have not been trained to do.

Does it mean they can never change? I’m not saying that but what I am saying is that it is difficult. One thing I would recommend is that if you have a solid HR professional who has potential, give them a line role and let them prove it as well as learn some things. This is way outside of most leaders comfort zones but this is how you put up or shut up. The new role will provide the person with a different set of lenses to see the world through.

Over the next few years, you will see this CTO role break out and become one of the most important roles in the organization and I believe will make or break a company as the talent pool continues to shrink. Who are these people and where do they come from? highpotIdeally they come from inside the company. They are a high-potential who is greatly respected, has an outstanding attitude and the type of person you not only enjoy being around but they get things done. I know what some of you are thinking – I know this person and we can’t afford to pull them out of their current role. You can’t afford not to pull them out of their role in my opinion. I’ve heard for the past decade that “people are our most important asset.” Well here’s the time to show it with more than words. Take your best athlete and put them in this role and watch them flourish and watch your company change for the better. Do you want a “competitive weapon” – this is it.

This is one man’s opinion on the Integrated Talent Chain. I’d love to hear your feedback – good and bad. I’m not sure what I’ll be talking about next month just yet but I’m sure it will build out from the ITC.

You can find me on LinkedIn and at Twitter you can find me at @timsaumierTI.  Also, you can learn more about TYGES at www.TYGES.com, on Twitter @TYGESInt, or here on our blog.

Our mission is simple:

We’re here to make good things happen to other people.

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Are You Having Fun?

Written by:  Steve Sanders, VPGM Industrial Manufacturing Practice

Are you having fun?

I was thinking about work and how sometimes it’s tough to get motivated and other times it’s really easy. I have noticed that I have fun at work when my customers are happy about our service and vice versa. Here’s the thing: life is too short to work with jerks or people you don’t connect well with. One of my clients told me recently that she wants her people to have fun at work because they spend so much time there. I like that mentality a lot.

serviceI hope you are having fun working and, when you work with TYGES, it is something you look back on as a positive experience. If it is not positive, then let us know. And, if it is positive, then let us know that too.

I received this note a while back in an email from one of our candidates,

“I have worked with a few recruiters and must say that my experience with you and TYGES has been the best.”

Similar to the above I received this note recently from a candidate that we have in process,

“I am impressed with your preparation assistance.”

That’s fun to me.  I like the service aspect of what I do and it is a motivator for me.

Frankly, it is amazing to me how poorly many recruiters treat their candidates. I just do not understand it. At TYGES, our process is built around making sure that the customer experience is positive, both on the candidate and the client side. respectAs Recruiters, we have to set the tone with the client and the candidate for the relationship and it is in our nature to be impatient for results and answers, but we still need to treat people as we would want to be treated if the roles were reversed.

It’s always a good idea to reflect on your work and “why you work” from time to time. If you’re not having fun at work then maybe it’s time for a change. If you decide that a change is needed or you just want to explore options then call us. Send us your info or check out our list of job openings. I can’t promise we will be able to find you a new career opportunity but I can promise we will try to make the process a positive one.

I welcome your feedback, as well as, any questions/concerns that you may have about your career’s trajectory.  I would enjoy helping you as a Career Coach; who knows, perhaps our combined insight will unlock something better for you and your family.  You can find me on LinkedIn.  Also, you can learn more about TYGES at www.TYGES.com, on Twitter@TYGESInt, or here on our blog.

Our Mission is simple:

We’re here to make good things happen to other people.

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Built A Great Team – Now What?

Written by: Tim Saumier, CEO

Now you’ve spent all this time, effort, money, etc. to get this talent aboard what are you going to do to keep them? Moving on to Part 4 (Read Part 1, Part 2, and Part 3) of this multi-part conversation as it relates to the “Integrated Talent Chain” (ITC), I want to focus on what happens after you’ve secured the talent and what you need to have in place to develop this talent that you’ve worked so hard for.  I’m talking about a formal Talent Development (TD) process. developmentSome companies do a decent job but most companies do not, which I think is more related to ignorance than the desire to not do it. It’s amazing the effort and money companies spend on recruiting and onboarding but they fail to see the real cost of losing someone due to the lack of development. You may argue that this needs to be organic. I won’t disagree but we need to have a standard process to help guide this process.

First – what is a formal TD process? One man’s opinion (mine). It’s what we do to not only retain but also make our employees better under our watch. Ideally we’d like to develop all employees but not all employees want it or deserve it. Hence the reason why we have to select the top 20% and pour our energy in to them. This 20% will deliver 80% of the results you are looking for ultimately (pareto principle). pareto-principleThese people provide a higher return and expect and deserve the attention of the company. The company has to do their part and take care of them and develop them. These high-potentials are treated differently on purpose – they are given a lot more freedom, are given first crack at stretch jobs (internal mobility), mentors / coaches, c suite visibility, training & development, invitations to top leadership meetings, leadership training, advanced educational courses, long term equity, and even higher raises (versus the typical merit raise). The challenge is keeping the egos in check. Sometimes a high-potential needs to leave your company. If they do, let them go gracefully and wish them well.

While this concept of having a process with specific touch points may seem like an abstract concept, it is something that can be developed in to a structured process where leadership can be wrapped around the process to drive its execution. Herein is the rub though:

Most managers don’t take this serious and nor do they want to do this.

Massive mistake and if you have people in your organization who don’t want to do this they should be removed from leadership. If they are not showing specific and measurable results in the area of developing talent, they should be removed. building-leadersI would go so far as to tie part of their income to their ability to achieve “people” metrics….this could include # of people promoted, # of people who they lateral out to another group, # of people who resigned (negative), etc. Don’t misunderstand me, these people need to be trained on how to be a leader and given the tools & processes before they can be held accountable. Most people put in leadership roles are not ready. We need to help them get ready.

So how do we get TD going? Start by mapping the process. Use a cross-functional team that incorporates your target audience (high-potentials). Yes they will come up with some ridiculous things but keep an open mind. Once you have the process, do a gap analysis on what’s lacking, of which you will find it will not only be process but it will be leaders and KPI’s. From their put a CTO (Chief Talent Officer) in place to own and drive the process. This is not an HR professional! I want to continue on this subject but I will hold out until next month to talk about this area.

Before I go, I will leave you with this. I thought the timing was perfect: I find it extremely interesting that a long-time client of mine reached out to us to start to work on hiring a non-traditional HR Leader for their global business where they are focused on being a true strategic business partner that can not only understand the business but also truly drive the business. change21They shared with me that they’d prefer a person who has run a business and wants to move in to HR and bring that level of business acumen to this typical administrative function. They went so far as to say they would consider someone who has never been in HR because they have a solid #2 in HR who can handle the administrative side of HR. Sounds pretty forward thinking to me and directionally what I’ll be talking about as it pertains to a true CTO.

Again, I welcome your thoughts and feedback. This is one man’s opinion on the Integrated Talent Chain.  You can find me on LinkedIn and at Twitter you can find me at @timsaumierTI.  Also, you can learn more about TYGES at www.TYGES.com, on Twitter @TYGESInt, or here on our blog.

Our mission is simple:

We’re here to make good things happen to other people.

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The Problem With Integrity

Written by:  Ted Fletcher, Account Executive

While the author is unknown to me, you may have heard the saying “Tell a lie ONCE and all your truths become questionable.” LieEveryone has worked in environments where integrity is not highly prized in word AND deed. You may feel contaminated or complicit simply because of guilt by association. Lack of integrity is slimy and casts its practitioners in a very poor light. The problem is that integrity is inconvenient. You may not close the deal, sell the product, win the election, because of that meddlesome nine-letter word. But you’ll also feel cleaner and build a good reputation which “is worth more than fine gold.” Integrity is freeing.

The natural inclination for a person or business is to take the easier route and not operate with integrity. But honesty and integrity are intentional, akin to strengthening a muscle through exercise. It won’t get stronger if not utilized.

I work in the world of recruiting, an industry sometimes characterized by less-than-above-board practices (here’s a plug for TYGES International…if you’re in the world of Industrial Manufacturing, TYGES is a search firm you should really consider working with for many reasons, one of which is our values).

easy routeWhoever you are, you (we) will undoubtedly approach a fork in your road today and will have to make a split-second decision to either act with integrity…or not. And when we DO take the easy route, hopefully we’ll taste the bitterness and determine to take the road less traveled next time.

Integrity is by all accounts a GOOD thing. Lack of integrity is a BAD thing. I want to do business with people whom I can trust, and so do you. So, whatever our context, occupation, etc., let’s have an excellent day and take the road less traveled.

I encourage your feedback and would enjoy being a “Career Coach” for you.  You can learn more about me HERE, also you can follow me on LinkedIn and/or on Twitter as I focus on helping make good things happen to other people. Learn more about TYGES at www.TYGES.com, on Twitter @TYGESInt, or here on our blog.

Our mission is simple:

We’re here to make good things happen to other people.

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The Trifecta – Make yourself more attractive to Hiring Managers

Written by:  Steve Sanders, VPGM Industrial Practice

Recruiters spend a lot of time working to find that perfect person who fits a very narrow set of criteria and has the intangibles that make them a good fit with the client. I’m constantly evaluating people based on their work experience, industry experience, location preferences and a host of other things that may or may not be evident by a simple resume perusal.

I remember seeing this chart in a presentation a while back and I even drew a little picture of it in my notebook that I have hanging on the wall in my office.  Many times when I am debating whether someone’s level of fit to a particular position I find myself using this criteria as a guide. I call it The Trifecta.

The Trifecta is a Venn Diagram that describes, in very simple terms, the level of fit that a particular person may or may not possess when it comes to a position I am recruiting.

Let me break it down for you.

There are 3 circles here that each represent some attributes for the particular candidate or job. Skills, Geography & Industry.

  • Skills represent the required experience or skillset that this person must have to be qualified for the role. This might be Education, Experiential or even Knowledge based skills. An example might be someone who has led a lean transformation from the corporate level.
  • Geography is pretty straightforward. It essentially means that the person or job where the role is located is a good fit. Ideally this would be local and within commuting distance but it could also be in a place that is highly desirable for some reason. Maybe it is a virtual role.
  • The final circle is Industry. In the ideal situation the individual or position fits well with the industry background.

Now comes the scoring part of the diagram. As you can see, there are numbers 1, 2, and 3 on the chart.

  • 3 represents a fit for both skills & geography but not industry. This is the least desirable situation as the person might be a good fit based on experience and they are in the right place but they lack experience in that industry. We can’t change this because the person either has it or they don’t.
  • 2 represents a fit for both skills and industry. This is better than 3 because we can do something to change this.  Ex – We can relocate the individual to the location where the job needs them to be.
  • 1 is The Trifecta. The individual has the skills, industry experience and is located in the right geography. This is what we are looking for in the perfect world.

What does this mean for you as a Job Seeker or Hiring Authority?

As a Job Seeker, try to find positions where you meet The Trifecta. This means that you are local, meet the skills requirements and also have experience in the industry. In the popular vernacular this is a “no brainer” for the person who receives your resume. You’ll get an interview, which is what you are after.

As a Hiring Authority, this means that you are screening for skills, industry & geography as you scan resumes and talk with potential candidates. Clearly those who bring The Trifecta are your ideal fit and you can focus on confirming that the cultural fit is there in the interview process.

I welcome your feedback, as well as, any questions/concerns that you may have about your career’s trajectory.  I would enjoy helping you as a Career Coach; who knows, perhaps our combined insight will unlock something better for you and your family.  You can find me on LinkedIn.  Also, you can learn more about TYGES at www.TYGES.com, on Twitter@TYGESInt, or here on our blog.

Our Mission is simple:

We’re here to make good things happen to other people.

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The Pursuit of Greatness

Written by:  Kraig Ware, VP of Operations

Greatness is something that calls out to most of us, to a certain level, everyday. To define it and or give you 5 quick steps to obtain it would simply degrade what Greatness is all about. First, let me say…

Greatness is not an accident or a destination.

Let’s look at it this way, what I would call the 3 Levels of Greatness:

The First Level of Greatness has been experienced by all of us. clemson-2It is very crowded at this level with family, friends, co-workers, etc. Simply reliving greatness as we retell stories, read an article/book, watch a movie, or enjoy a TV show that has captured greatness at one point in our history.

The Second Level of Greatness has not been experienced by all of us; yet, more than likely, most of us. At this level we observe greatness first hand.
clemsonThings like hearing a life changing speech, watching an inspiring athletic performance, absorbing a mind blowing musical performance, witnessing incredible acts of heroism first-hand, or observing something that is simply miraculous. Like the First Level, it is pretty crowded here as well.  Unfortunately, most of us get stuck at this level.

The Third Level of Greatness is open to anyone, just like the first two levels; yet, only a few will ever make it here. If you are really fortunate, you will do what you are already capable of doing…you will achieve greatness, not observe or hear a story of; yet, achieve or taste greatness.  Greatness is simply a state of mind that you will not accept anything other than achieving your best…what you were created to do.

What happens when you achieve greatness?

  1. Your self-less act, display of courage, or achievement of uncharted excellence will be retold. (Level One of Greatness)
  2. Your self-less act, display of courage, or achievement of uncharted excellence will be observed by others. (Level Two of Greatness)

Greatness will always be observed, greatness will always be retold, & greatness will always inspire and attract others.

So why are we all inspired and/or attracted to greatness? Simple, that’s what you were created to obtain. It’s the quest we are all on; however, it’s easier just to observe and/or retell vs. to actually do. Most people just get comfortable with their surroundings, peer pressures, and typically succumb to mediocrity. mediocrityPerhaps you are thinking, my “mediocrity” is pretty good. I do not know what greatness looks like for you, to be completely clear, no one else does either. If you are honest with yourself, you already know what it is that you have been created to accomplish…the greatness has always been inside you, simply waiting to be unleashed.

Here are three things that will happen when you are on the right track to greatness:

  1. You will be transformed prior to tasting/achieving greatness. In other words, nothing is going to change if you remain the same.
  2. Your current social circles of family, friends, and co-workers will become smaller. Be prepared, you might even feel like you are by yourself for a while. Have no worries, as this is a short season. Like minded, driven persons will emerge and/or someone from your original social circles will be transformed to support or join you. Simply put, your environment will change for the better.
  3. Most important, greatness will impact and/or inspire others in a positive way, creating a continued domino effect of inspiration all around you.

I encourage you to do one thing different today, just take one stepgreatness3…one step that will inspire those around you. We both know that there will be more than one step to take on your quest for greatness. But by taking just one step, you will be closer to your greatness and that will fan the flame that is already inside of you. Good luck and be true to yourself, the person you were created to be.  Best of luck to you and your family in 2017!

I encourage your feedback as I focus on striving for excellence within the business world and within our personal lives.   Let’s stay in touch and connect  on LinkedIn. You can also follow me at twitter @SKraigWare  Learn more about TYGES at www.TYGES.com, on Twitter @TYGESInt, or here on our blog.

Our mission is simple:

We’re here to make good things happen to other people.

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It’s G O time!

Written by:  Kraig Ware, VP of Operations

Setting goals are a good thing…obtaining them is an “incredible” thing.  So why is it that some people just set goals and other’s obtain them?

I would venture to say that if you are setting goals, you are obtaining them.  Stay with me…I recently read a great book by Tony J. Hughes called The Joshua Principle.  Definitely a recommended read.  It cited a study from a graduation class that only 3% of students had specific written goals at graduation and when surveyed twenty years later, this minority (3%) made more money than the other 97% combined.

If you have a list of “written” goals, most of the battle is already won.  A written goal is like a destination that you haven’t been to before.  For example:  To get to a destination that you haven’t been before by car, you would obtain the address and then perhaps type it into your GPS or let Siri know where you wanted to go.  More than likely, once the destination (goal) is set, your GPS or mobile device is ready to give you direction, step by step, to your destination (goal).

So, what if you just sit there, engine running, with your car in park?

I realize that this doesn’t make any sense and perhaps is a bit laughable.  But seriously, have you ever had a goal that you didn’t achieve or worse yet, a goal that you didn’t start to do what is necessary to obtain it?  If we’re honest with ourselves, it is no different than a programmed GPS in a running car that is in park.

Everything you need, just no driver.

To review…Step One is to write down your goals.  Once that is completed, it is time for Step Three

It’s G O a l time.

It’s GO time…to keep with the driving analogy.  Now your car is in drive and you are making “progress” toward your destination (written goal).  Perhaps, your car is out of line…meaning, even though you are driving toward your goal, your car keeps wanting to veer off course.  If that is the case, you need to take your car to a shop that can get your car realigned.  By doing so, it will take less effort to get to your destination.  Not only will it take less effort, it will get there with less wear-and-tear on your car.  Like a car, you may need to take the time to think things out or get some help, guidance, knowledge, or other resources to keep from veering off course and stay aligned to your goals.  This leads me to Step Two

Why do so many people fail to obtain their goals?

Failure is not a bad thing, at least an effort was made to get to your goal and valuable things will be learned along the way.  However, I believe that we fall short of our goals because we leave out Step Two.

Once your goals are written down for the various areas of your life, step one is complete.  Then, before GO time, you need to do Step Two and ask yourself 3 questions for each written goal.

Why? When? How?

These three questions are vital as they fuel your passion providing motivation (why), set a timeline/deadline (when), and create a well thought out plan and/or establish needs/resources (how).  Don’t miss this…this is the hardest step.  Let’s keep with the driving analogy and set our destination(goal) for a new restaurant we have been wanting to try out.  How could such a simple goal fail?  Well…to keep things simple, perhaps you “really” aren’t hungry (why), or you missed your reservation time and they’re booked up when you arrive (when), or you left the house without your wallet (how).  All three areas (questions) need to be aligned for a goal to be obtained.

Perhaps you have already set you goals for the near term…good luck, as I wish you the best to make our world a better place.  Hopefully these tips will help you along your current journey.  If you haven’t set your goals just yet, no worries.  The great thing about setting written goals, they can be set at any time.  It doesn’t have to be done when a new year arrives.  However, if we want to make something better or obtain something great, we need to establish written goals.  When we do write them down, remember to truly understand your motivation (why), set a deadline (when), and create a plan (how).  Nothing great really happens randomly, by accident, or is going to show up at your doorstep.  Extraordinary things, take extraordinary people, with extraordinary effort, and we are all capable of being extraordinary.  It’s GO time!

I encourage your feedback and would like to connect with you on LinkedIn. You can also follow me at twitter @SKraigWare as I focus on striving for excellence within the business world and within our personal lives. Learn more about TYGES at www.TYGES.com, on Twitter @TYGESInt, or here on our blog at http://reinventingrecruiting.com/

Our mission is simple:

We’re here to make good things happen to other people.

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Industrial Manufacturing Outlook

Written by: Tim Saumier, CEO TYGES International

I wanted to share something I’ve personally been following for the past couple of years and it seems to be gaining significant momentum in the industry. If you GEhaven’t heard General Electric is going all in on something they call the “Industrial Internet”. So much so, they are trying to sell off their appliance business and look to be shedding their financial businesses as well. They have and are transforming themselves in to a software development company that will control the industrial cloud – something called Predix (they created this). Take a look at this simple video on how they have been transforming themselves –GE In 2015: Transformation By The Billions

Also – if you are more curious about it – take a look at this write-up which spells out in detail where they are heading – Pushing the Boundaries of Minds & Machines

My question to you is, how are you positioning yourself & your company to be ready for this massive change? 

I welcome your feedback as we continue to make an impact in our local community and throughout the world by keeping on the forefront of our industry’s development and living out our mission.  You can find me on LinkedIn and at Twitter you can find me at @timsaumierTI.  Also, you can learn more about TYGES at www.TYGES.com, on Twitter @TYGESInt, or here on our blog.

Our mission is simple:

We’re here to make good things happen to other people.

cropped-hr_tyges_stack11.jpg