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Everything Must Change: Headhunter and Unashamed

by TYGES International President, Tim Saumier

Headhunter is defined as a person who identifies and approaches suitable individuals employed elsewhere to fill an open business position with their client.

When I first got in this business almost 12 years ago, this was a term that I did not like nor did I respect.  It was a term to identify these annoying people that would call me at work/home to solicit me to consider an opportunity they were working on or looking for referrals for other people in my network.  I never thought I’d become something that I disliked.  As I left corporate America, I remember being a little embarrassed about my new occupation / business.  I also knew that I wanted to change the way this business is done.

headhunter-recruitingWhen we talk with people outside of recruiting, we hear at best lukewarm comments about this job/career.  I tend to relate it sometimes to the used car salesman mentality.  So when people asked me what I did years ago, I would tell them “executive recruiting” or even “professional sales” so as to avoid the dreaded word Headhunter.  Like I was some savage out there looking to remove people’s heads.

People would retort – “oh you’re a headhunter”- I would uncomfortably agree. 

Over the years, I’ve watched individuals say the “H” word in my presence and they would immediately apologize.  As I’ve learned more and more about this business and this role, I have truly learned to embrace this “badge of honor”.  I’m proud to be a Headhunter and understand the importance of the role in the business world today.  If you want to offend me call me a sales person.  Just kidding.

When I think of the title “Headhunter,” I think of someone who will represent their Client’s employment brand with honor and respect and will go to the end of the earth to find the right individual to match with the company.  We become a strategic partner who gives their clients an advantage over the competitors.  This is how we feel at TYGES.  Anyone can be a recruiter (for a period of time) but not everyone can be a Headhunter at TYGES.  This is why we have a set of four core beliefs that we stand up against daily:

  1. Recruiting is an INFORMATION business, not a sales business.  We will be honest, transparent, and respectful.  Our expertise, industry knowledge and commitment to confidentiality will help you make wise decisions.
  2. Recruiting is an INVITATION business, not a transaction business.  We believe in the humanity of people.  People are not products and we will build strong relationships through ongoing positive experiences.
  3. Recruiting is an INNOVATION business, not a imitation business.  We will continually improve processes and innovate in everything we do.  We will accept nothing short of Excellence.
  4. Recruiting is an INTENTION business, not a passive business.  We will conduct ourselves with purpose and professionalism. Our belief system will reinforce the benefits of partnering with TYGES.

Next time you hear or say the term headhunter, think of it as a badge of honor.  I do.

I welcome your feedback as we continue to Reinvent Recruiting with Resolve.  You can find me on LinkedIn and at Twitter you can find me at @timsaumierTI.  Also, you can learn more about TYGES at www.TYGES.com, on Twitter @TYGESInt, or here on our blog. Our mission is simple:

We’re here to make good things happen to other people.

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Everything Must Change: Beliefs Shape Actions

By Fred Liggin, Social Media Marketing Strategist

reinvent_yourselfReinventing Recruiting with Resolve. This is the TYGES vision. For us, it is more than a catchphrase on our website, it is a stated picture of who we are determined to become. How will this happen? It begins with listening.

During a strategic planning session we experienced two exciting days filled with honest dialogue revolving around one primary question: how can we best serve our clients and candidates? If we strive to reinvent the recruiting industry we must be able to tangibly answer that question. So we turned one ear out to each another and one ear out to our clients and candidates through what we call our “Voice of the Customer Surveys.” From this feedback, we learned that we must give greater attention to one significant area – Speed.  While they praised us for our Quality, they wanted it faster while maintaining our levels of Quality.  With that knowledge, we spent the next few months examining our processes, both internally and externally.

We simplified, realigned and refocused our fulfillment process.

This determined the steps that are taken from the moment we receive the order to the placement of the individual. However, streamlining our fulfillment process is only a part of what we must do if we are to serve our clients and candidates well. After all, every recruiting firm has some sort of fulfillment process. So, what will equip us to serve you better?

Conscious_Leadership_Breakfast_BriefingsWe decided that it was time to verbalize a set of core beliefs, a way of doing business that not only makes TYGES associates better recruiters and search professionals, but better human beings.

These core beliefs define why we do what we do and how we do it. Each week we recite these core beliefs together and we would like to share these beliefs with you:

  • We believe that recruiting is an information business, not a sales business. Therefore, we will be honest, transparent, and respectful.  Our expertise, industry knowledge, and commitment to confidentiality will help you make wise decisions.
  • We believe recruiting is an invitation business, not a transaction business. Therefore, we believe in the humanity of people. People are not products and we will build strong relationships through ongoing positive experiences.
  • We believe that recruiting is an innovation business, not an imitation business. Therefore, we will continually improve processes and innovate in everything we do.  We will accept nothing short of excellence.
  • We believe that recruiting is an intention business, not a passive business. Therefore, we will conduct ourselves with purpose and professionalism. Our value system will reinforce the benefits of partnering with TYGES.

Each previous year proves to be a banner year for TYGES, and for that we are grateful. But we want you to know that we are more resolved than ever to reinvent recruiting and connect great people to great companies. We will offer speed and quality as we work purposefully to help you reach your goals or make the next best hire. We will continue to grow as trusted industry experts able to inform you of the latest trends that affect your career or company. We will continue to value relationships over transactions, and not allow people to become products. We will maintain our posture of listening and orientation toward innovation. And we will not forget that the reason we celebrate each banner year as a company is because our candidates and clients trust us with their careers and business.

We’re here to make good things happen to other people.

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